Frequently Asked Questions
We know you have questions, so we have included the most often asked questions and answers here. Need to know more? Just call us – we are glad to help.
How do I know if it’s time for hospice?
Once you or someone you love has been diagnosed with a life-limiting illness, you may request hospice at any time. Our goal is to make it possible for you to make the most of the time available. Hospice is particularly critical if a patient lives alone or their family is unable to care for them. There’s no one right answer. Call us and we can help you determine where hospice should come into play on your schedule.
Can I receive hospice care if I live in a nursing home or assisted living facility?
Yes, you can! When you speak with our Access Department, please ask them for details.
Can I keep my doctor while I receive hospice care?
Yes! Our goal is to support you, not to replace them. We will coordinate with your doctor(s) office(s) as needed.
How much does hospice cost?
Hospice is a FREE benefit of Medicare, Medicaid and private insurance. All hospice services are at no cost.
Do you ever charge for anything?
Costs for room and board are incurred for stays at Coastal Hospice at the Lake and Stansell House (except for general in-patient and respite care – those are covered), but no patient is ever turned away and financial assistance may be available.
What will Medicare and Medicaid cover?
Each cover everything we offer except room and board at our facilities (except for room and board when admitted under general in-patient and respite care).
What does private insurance cover?
Everything we offer except for room and board at our facilities.
Coastal Hospice at the Lake
How long can I stay at Coastal Hospice at the Lake?
Can my family and friends visit me?
If I stay at Coastal Hospice at the Lake, will I be charged?
All services are covered by Medicare, Medicaid or insurance, but yes, room and board are billed if the stay is not considered general in-patient or respite care. Please note that no one is ever turned away, regardless of their ability to pay.
Macky & Pam Stansell House
What is the Stansell House?
How long can I stay at Macky & Pam Stansell House?
Can my family and friends visit me?
What does it cost to stay at Macky & Pam Stansell House?
All services are covered by Medicare, Medicaid or insurance, but room and board are billed to the patient. Please note that no one is ever turned away, regardless of their ability to pay.
What is palliative care?
Is it covered by Medicare, Medicaid or insurance?
What role will my doctor play?
Will I need specialized care in my home?
What can Compass do for me?
Is there a charge for Compass Care?
Will the services you connect me with charge us?
How long can I be “in” Compass Care?
What if I am not a religious person?
Can I choose not to be visited by a spiritual counselor?
Can you help me find a faith leader in my religion?
Can anyone attend a bereavement program?
When do grief support groups meet - and how are they meeting during COVID-19?
Most of our groups are meeting on Zoom right now, but a few meet in person. Please visit the Grief Support page for a list of meetings and other resources.
When are the next Remembrance Ceremonies?
We hold a ceremony each year in each of the four counties we serve (Dorchester, Somerset, Wicomico and Worcester) and all are open to the public. The dates are on our website, in our quarterly Journey Connections Newsletter and on our social media pages.
How can I get the Journey Connections bereavement newsletter?
You can sign up to receive the newsletter on our Grief Support page.
Is hospice care available for children?
Are there grief programs for children?
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